Shipping and Returns

SHIPPING

1. FREE SHIPPING AUSTRALIA WIDE

byBESTON provides free shipping of all artworks Australia wide. For international shipping, please contact via email - contact@bybeston.com

2. DELIVERY TIME

Framed works available on the website may take 2-3 weeks depending on production.

You will receive tracking information once your order has shipped.

All custom commissioned works require a variable production timeline depending on the scope of work, materials and framing requirements. Estimated time frames will be provided during the commission process.

3. RESPONSIBILITY

Ensure your shipping address before placing your order.

We are not liable for lost or delayed shipments due to incorrect address details or courier delays.


RETURNS POLICY

All sales are final and non-refundable, due to the limited edition and custom nature of our artworks. We do not accept returns for change of mind.

Please read all product descriptions carefully before purchasing. If you have any questions before ordering, feel free to contact us at contact@bybeston.com.

Damaged Artwork

We kindly request that you inspect your artwork within 48 hours of delivery and in the unlikely event of damage, please notify us including:
• Clear photos of the damage
• Photos of the packaging
• Your order number

We will assess all claims individually. If approved, we may offer a replacement (if available), repair, or refund at our discretion.